Conversation is the Relationship.
6 Most Destructive Communication Patterns to Avoid:
(#2 is quite common)
1/ Blaming: Assigning fault to others.
Example: "This project is a disaster because you completely messed up the budget. If you had paid attention, we wouldn't be in this mess."
2/ Placating: Avoiding conflict by agreeing or apologizing excessively.
Example: "I'm really sorry for everything that went wrong. I should have done better. You're right, it's all my fault."
3/ Computing: Responding with overly logical or impersonal language.
Example: "The data clearly shows that our strategy is correct. We need to move forward with the plan regardless of what you feel."
4/ Distracting: Diverting the conversation to avoid the topic at hand.
Example: (On discussing the project delay) "Did you hear about the latest product release from our partner?"
5/ Withdrawing: Pulling back from the conversation or refusing to engage.
Example: Silent treatment, looking away, or leaving the room without explanation.
6/ Demanding: Insisting on a particular outcome or action.
Example: "You have to complete this report by the end of the day, no questions asked. Just get it done."
These insights are inspired by "Conversation Transformation: Recognize and Overcome the Most Destructive Communication Patterns" by Dr. Ben Benjamin, Amy Yeager, and Anita Simon, and brought to you by Omar's Desk.
PS: The quality of our relationships and outcomes rests on effective communication.
